Last updated: October 21, 2026 · ANDEANFLAVORS C. LTDA., Quito, Ecuador
This Privacy Policy describes how ANDEANFLAVORS C. LTDA. ("ANDEANFLAVORS C. LTDA.," "the Owner," "we," "us," or "our") collects, uses, and discloses personal data of users ("User" or "you") of the website www.andeanflavor.com (the "Site"). In order to receive information about your Personal Data, the purposes of processing, and the parties the Data is shared with, you may contact the Owner using the information provided in the "Contact Information" section of this document.
ANDEANFLAVORS C. LTDA. · Av. Gaspar de Villarroel y Paris · Quito 170501, Ecuador · Email: info@andeanflavor.com
This Site collects the following categories of Personal Data from Users:
• Contact Data, such as name, email address, and telephone number, which Users may provide voluntarily through a contact form, account registration, or newsletter sign-up.
• Usage Data, which is collected automatically when using this Site, including the User’s IP address, browser type and version, device information, pages visited, time and date of visits, time spent on pages, and other diagnostic data, as well as data collected through cookies and similar technologies, only to the extent the User allows in our cookie banner (see the "Cookies and Consent" section below).
Complete details on each type of Personal Data collected are provided in the dedicated sections of this Privacy Policy or by specific explanation texts displayed prior to Data collection. Unless specified otherwise, all Data requested by this Site is mandatory, and failure to provide this Data may make it impossible for the Site to provide its services. Where this Site specifically states that some Data is not mandatory, Users are free not to communicate that Data without consequences to the availability or functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Users are responsible for any third-party Personal Data obtained, published, or shared through this Site and confirm that they have the third party’s consent to provide that Data to the Owner.
The Owner takes appropriate technical and organizational security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases the Data may be accessible to certain types of persons in charge of, or involved with, the operation of this Site (administration, sales, marketing, legal, systems administration) or to external parties (such as third-party technical service providers, payment processors, mail carriers, hosting providers, IT companies, and communications agencies) appointed, if necessary, as data processors or service providers by the Owner. The updated list of these parties may be requested from the Owner at any time using the contact information in this document.
The Owner applies the protection standards of the EU General Data Protection Regulation (GDPR) to all Users, wherever they are located. The Owner may process Personal Data relating to Users if one of the following applies:
• Users have given their consent for one or more specific purposes.
• Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which the Owner is subject.
• Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner.
• Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner’s offices in Quito, Ecuador, and in any other places where the parties involved in the processing are located, such as our website hosting and analytics providers. Depending on the User’s location, Data transfers may involve transferring the User’s Data to a country other than their own, in particular to Ecuador and to the United States, where our website hosting provider and Google are located. Users located in the European Union, the United Kingdom, Switzerland or elsewhere should be aware that their Data may be transferred to, stored and processed in these countries, where data protection laws may differ from those of their home jurisdiction; in such cases the Owner relies on the safeguards described in this section. Users are entitled to learn about the legal basis of Data transfers outside the European Union or to any international organization governed by public international law, and about the security measures taken by the Owner to safeguard their Data, by contacting the Owner using the information provided in the "Contact Information" section.
When Personal Data is transferred outside the User's country, the Owner relies on the safeguards required by applicable law, such as adequacy decisions or standard contractual clauses approved by the competent authorities.
Personal Data shall be processed and stored for as long as required by the purpose for which it was collected. Therefore:
• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill those purposes. Users may request specific information regarding the legitimate interests pursued by the Owner by contacting the Owner.
The Owner may retain Personal Data for a longer period where the User has given consent to such processing, as long as consent is not withdrawn. The Owner may also be obliged to retain Personal Data for a longer period where required to do so for the performance of a legal obligation or upon the order of an authority. Once the retention period expires, Personal Data will be deleted; accordingly, the rights of access, erasure, rectification, and data portability cannot be enforced after expiration of the retention period.
Records of cookie consent choices are kept for up to three years after the User's last choice, to demonstrate compliance with consent requirements.
Users may exercise certain rights regarding their Data processed by the Owner. In particular, subject to applicable law, Users have the right to:
• Withdraw their consent at any time, where they have previously given consent to the processing of their Personal Data.
• Object to the processing of their Data, where the processing is carried out on a legal basis other than consent (further detail below).
• Access their Data, including learning whether Data is being processed, obtaining disclosure regarding certain aspects of the processing, and obtaining a copy of the Data undergoing processing.
• Verify and seek rectification of their Data, including asking for it to be updated or corrected.
• Restrict the processing of their Data under certain circumstances, in which case the Owner will not process the Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed, under certain circumstances.
• Receive their Data and have it transferred to another controller, in a structured, commonly used, and machine-readable format, where technically feasible and where processing is based on consent, on a contract, or on pre-contractual obligations.
• Lodge a complaint with their competent data protection authority.
Where Personal Data is processed for a public interest, in the exercise of official authority vested in the Owner, or for the purposes of the Owner’s legitimate interests, Users may object to such processing by providing a ground related to their particular situation. Where Personal Data is processed for direct marketing purposes, Users may object to that processing at any time, without providing any justification.
Any request to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be addressed by the Owner as early as possible, and in any event within the time required by applicable law (generally within one month for EU/UK requests, and within 45 days for applicable U.S. state law requests).
The Owner applies the GDPR's protection standards to all Users. Users have the right to access, rectify and erase their Personal Data, to restrict or object to its processing, to receive a portable copy and to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal. Users also have the right to lodge a complaint with the data protection authority of their country of residence or work.
Users in Brazil have, under the Lei Geral de Proteção de Dados (LGPD), the right to confirmation that their data is processed, access, correction, anonymization, blocking or deletion of unnecessary or excessive data, portability, information about the entities with which data is shared, information about the possibility of refusing consent and its consequences, and revocation of consent. They may also petition the Autoridade Nacional de Proteção de Dados (ANPD).
Users in Switzerland have, under the revised Federal Act on Data Protection (FADP), the right to obtain information about and a copy of their Personal Data, to have inaccurate data corrected, to object to processing and to request deletion. They may also contact the Federal Data Protection and Information Commissioner (FDPIC).
Notice at collection: the Owner collects identifiers (such as name, email address and telephone number), professional and commercial information related to quotes, samples and orders (such as company name and the products, volumes and destinations requested), and internet activity collected through cookies subject to the User's choices, for the purposes described in this Privacy Policy. The Owner keeps this information only as long as described in "Retention Time" above.
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or another U.S. state with a comprehensive consumer privacy law, you may have some or all of the following rights, subject to the exceptions and limitations provided under the applicable law:
• The right to know and access the categories and specific pieces of Personal Data we have collected about you, and the categories of sources, purposes, and third parties with which it has been shared.
• The right to delete Personal Data we have collected from you, subject to certain exceptions.
• The right to correct inaccurate Personal Data.
• The right to opt out of the "sale" or "sharing" of Personal Data, including any sharing for cross-context behavioral advertising.
• The right to limit the use and disclosure of sensitive Personal Data, where applicable.
• The right to non-discrimination for exercising any of these rights.
The Owner does not sell Personal Data for monetary consideration. If the Site uses analytics or advertising cookies, certain data-sharing activity may be considered a "sale", "sharing" or targeted advertising under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), and other state laws. Such cookies only run with the User's consent, and Users may opt out at any time with the "Your Privacy Choices" link at the bottom of every page. The Owner also treats a Global Privacy Control (GPC) signal sent by the User's browser as a valid opt-out of sale, sharing and targeted advertising. To exercise any of the rights described in this section, please contact the Owner; we will not discriminate against you for exercising your privacy rights. We may need to verify your identity before completing certain requests, consistent with applicable law, and you may appeal our decision on your request where your state's law provides that right.
As a company established in Ecuador, the Owner complies with the Ley Orgánica de Protección de Datos Personales (LOPDP). Data subjects have the rights of information, access, rectification and updating, deletion, objection, portability, suspension of processing and not to be subject to decisions based solely on automated processing, and may file complaints with the Superintendencia de Protección de Datos Personales.
This Site uses strictly necessary cookies to operate, secure and remember the User's privacy choices. Functionality, measurement (analytics) and marketing (advertising) cookies are placed only after the User consents through our cookie banner, which is built and hosted on our own website and offers "Accept all", "Reject all" and "Customize" options with per-category choices. Rejecting cookies is as easy as accepting them.
The Site uses Google Analytics 4, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) and Google LLC, to produce aggregated statistics on how the Site is used. It runs with Google Consent Mode v2: the analytics cookies (_ga and _ga_W1M4WFWB5Z) are set only after the User allows the Measurement category, and until then Google receives only cookieless signals that contain no cookie identifiers. Google Analytics 4 does not log or store IP addresses. The legal basis is the User's consent, which can be withdrawn at any time. Analytics data is kept for no longer than 14 months and is not used for advertising. Google may process this data in the United States under the EU-US Data Privacy Framework and standard contractual clauses. The Site does not use advertising or marketing cookies. Each cookie, its purpose and its duration are listed in our Cookie Policy.
Users can change or withdraw their choices at any time with the "Your Privacy Choices" link at the bottom of every page or the round privacy button in the corner of the screen. To demonstrate compliance, our server keeps a record of each choice (date, random consent ID, categories, policy version and a shortened IP address) for up to three years. Users can also block or delete cookies in their browser settings, although some parts of the Site may then stop working. Our online store at shop.tavorochocolate.com runs on a separate platform and shows its own cookie notice.
This Site is intended for business users and is not directed to children under the age of 16. The Owner does not knowingly collect Personal Data from children, including from children under 13 in violation of the Children’s Online Privacy Protection Act (COPPA). If the Owner becomes aware that it has collected Personal Data from a child without verification of parental consent, the Owner will take steps to delete that information. If you believe the Owner might have collected information from or about a child, please contact the Owner using the information in the "Contact Information" section.
The User’s Personal Data may be used for legal purposes by the Owner in court or in the stages leading to possible legal action arising from improper use of this Site or the related Services. The User acknowledges that the Owner may be required to reveal Personal Data upon request of public authorities.
In addition to the information contained in this Privacy Policy, this Site may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, this Site and any third-party services may collect files that record interaction with this Site (system logs) and may use other Personal Data, such as the IP address, for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
This Site does not currently support “Do Not Track” browser requests. To determine whether any third-party services used by this Site honor “Do Not Track” requests, please read their respective privacy policies. The Site does, however, honor the Global Privacy Control (GPC) signal as described above.
The Owner reserves the right to make changes to this Privacy Policy at any time by giving notice to Users on this page and, where technically and legally feasible, by sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top and bottom of this document. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner will collect new consent from the User where required by applicable law. When the Owner changes its cookie practices, it updates the policy version and the cookie banner asks Users for their consent again.
Questions, requests, or complaints regarding this Privacy Policy or the processing of your Personal Data may be directed to:
ANDEANFLAVORS C. LTDA. · Av. Gaspar de Villarroel y Paris · Quito 170501, Ecuador · Email: info@andeanflavor.com
Last updated: October 21, 2026
